Course overview

This one-day on-site course targets mainly management team who are responsible to implement ISO 9001 requirements.

As part of any management system implementation it is very important that managers and responsible people to have a good applicable understanding about the requirements of ISO 9001.

During this course a high level review of ISO 9001 will be provided, however an emphasis will be on those sections of ISO 9001 with managerial requirements such as context of the organization, risk and opportunities, resource planning, and infrastructure.

Who should attend?

Managers, Supervisors, and Team Leader

Course Type

Public; Instructor-Led

Learning Objectives

Participants will:

  • Gain an understanding of the requirements of ISO 9001
  • Learn how to identify context of the organization
  • Learn how to Identify risk and opportunities
  • Know how to implement successful Quality Management System using 9001

Topics covered

  • ISO 9001 Quality Management System concepts and principles
  • Context of the organization
  • Process Approach and Risk Based Thinking
  • Quality Objectives and Actions to achieve them
  • Operation Controls – Planning & Execution
  • Performance Evaluation
  • Continual Improvement

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