Achieve Credibility and Compliance Through Our Proven Certification Process

The contract will outline the audit scope, terms of engagement, responsibilities, timelines, and certification conditions to ensure complete understanding and alignment to achieve success.

Our team will then provide procedure, guideline and timeline to assist you prepare for ISO certification.

Our certification team will assign a highly skilled lead auditor and a supporting team of auditors matched to your specific industry and ISO standards.

The lead auditor will initiate thorough audit planning by examining your current management system and frameworks. Several rounds of information exchange will aid in accurate resource calculations, which will help to shape a stage 1 on-site audit plan.

As the stage 1 audit begins on site, our auditors verify if the scope of the required certification is align with the customer need, also to verify that the developed management system documentation reflects the ISO relevant ISO standards(s).

By interviewing key responsible people for management system development , our audit team objectively measure readiness against ISO standard understanding, technical competence, data controls and policy effectiveness. At the end of the stage 1 audit, the outcome will either be deemed “Ready for stage 2 audit” or “Not Ready.”

Regardless of the outcome, a report will be generated outlining any concerns, issues, or gaps that must be resolved before proceeding to the stage 2 audit. If the status is “Not Ready,” the stage 1 audit need to be repeated.

During this stage of the audit process, the lead auditor thoroughly evaluates the organization’s management system documentation, such as policies and procedures, processes, and controls.

This involves reviewing documentation and records, conducting interviews, and making observations.

The lead auditor ensures that the management systems consistently meet the ISO criteria while identifying improvement areas. The audit process is independent and evidence-based, and it is based on a flexible audit schedule to accommodate the organization’s current products, services, and processes.

After the stage 2 audit, the lead auditor will decide whether to recommend or not recommend the organization for certification and registration. This decision will be included in the audit report.

The organization will receive the audit report. The lead auditor will then compile an audit package, including the audit report, audit plan, and any required supplementary records, and submit it to the BCI Global Registration Committee.

The BCI Global Registration Committee, an independent entity from the audit team, conducts a detailed review of the audit package and reports for stage 1 and 2 audits.

This audit package examination ensures an impartial and independent final decision. The Committee determines if the lead auditor’s recommendation is acceptable and aligns with the ISO standard requirements. If any, all non-conformities have been addressed or have plans for resolution.

Additionally, they ensure that areas for improvement are reported and deemed acceptable. Based on their evaluation, the Committee decides whether to register the organization or request specific system corrections and more information to ensure compliance with ISO standards.