We are accredited and fully compliant

Conformity Assessment

At BCI Global, we are accredited and fully compliant with the requirements of ISO/IEC 17021 standard “Conformity assessment – Requirements for bodies providing audit and certification of management systems”.

ISO/IEC 17021 contains principles and requirements for the competence, consistency and impartiality of audit and certification of the management systems such as ISO 9001, ISO 14001, ISO 45001 and other management system standards.

Our certification process consists of the following main steps:

  1. Contractual Agreement:
    After processing your application for certification, we prepare a contract which covers certification terms and conditions. After signing the contract, we will provide procedures and guidelines for certification
  2. Audit Planning:
    At this step; an audit team is assigned to your company. An audit team leader will contact you for collecting required information for audit planning purposes. Once information is complete and reviewed, lead auditor will prepare and submit stage 1 audit schedule.
  3. Stage 1 audit (On site Readiness Review):
    This is the first stage of certification process. BCI verifies the readiness of your organization’s management system to decide whether to continue with registration (Stage 2) audit. During this stage the lead auditor collects required information such as management system documentation, locations and site-specific conditions, scope of audit and other necessary information. Upon satisfactory completion of stage 1 audit, lead auditor prepares a detailed audit schedule for stage 2 certification audit.
  4. Stage 2 audit (Certification Audit):
    This is an onsite audit to evaluate conformity to the requirements and effectiveness of your organization’s management system. During the audit required information will be collected for conformity assessment purposes. This audit activity is a combination of interviewing personnel, reviewing documented information and observing operations. Upon satisfactory completion of this stage, audit team will put together an audit package which includes stage 1, stage 2, as well as supporting audit records. The audit package will then be submitted to certification committee for review and final disposition.
  5. Certification Decision Process:
    Upon receiving an audit package, BCI’s Registration Committee will be held to review audit information and make final certification decision. If audit requirements deemed satisfactory and are met, certification will be proceeding and a certificate will be issued. Certificates are valid for three years from the date of certification decision pending on successful surveillance audit.
  6. Certificate issuance:
    BCI Global notifies the organization in writing and submit the certificate.
  7. Maintaining Certification through Surveillance Audits
    Through ongoing audits , BCI Global maintains certification based on demonstration that its client continues to satisfy the requirements of the management system standard.
    BCI Global has competent personnel monitor its surveillance activities, including monitoring the reporting by its auditors, to confirm that the certification activity is operating effectively.
    BCI Global has developed its surveillance activities so that representative areas and functions covered by the scope of the management system are monitored on a regular basis, and take into account changes to its certified client and its management system. Surveillance audits are done on an annual basis or every 6 months.
  8. Recertification audits
    BCI Global will carry out re-certification audits for its certified organizations. In order to agree on a date for a re-certification audit, BCI Global contacts the organization prior to the expiry date of the certificate. To determine the audit programme and any subsequent adjustments BCI Global receives information such as size of the client, the scope and complexity of its management system, products and processes. The re-certification process shall be completed, including resolution of nonconformances (corrective actions), prior to the expiration of the certificate in order to prevent a lapse in certification. Recertification audit will also cover the performance of the management system over the period of certification and complaints.
  9. Certificate Suspension
    Suspension of certification can be decided only by the BCI Global Certification Manager and shall be issued in writing.
    Certification may be suspended for a limited period for some reasons such as :
    1. the client has persistently or seriously failed to meet certification requirements, including requirements for the effectiveness of the management system
    2. the certified client does not allow surveillance or recertification audits to be conducted at the required frequencies
    3. the certified client has voluntarily requested a suspension
    4. the Organization has made a change to its management system which has not been accepted by BCI Global and which could reasonably be expected to affect the organization’s qualification for certification;
    5. the Organization has failed to implement a change to its management system in accordance with requirements issued by BCI Global;
    6. if a surveillance audit indicates a major non-conformance to the management system requirements of the certificate holder, where immediate withdrawal is not considered necessary;
    7. Improper use of the certification, or Certification Mark;
    8. if there has been any other violation of the requirements of the program or of BCI Global procedures; and:
    9. any other circumstances which could reasonable be expected to adversely affect the Organization’s Management System.

    The suspension shall not exceed six months.
    Under suspension, the client’s management system certification is temporarily invalid.
    The certified client will be informed by BCI Global in a registered letter indicating the conditions under which the suspension can be removed. BCI Global may publish notification of the suspension on its website.
    Upon fulfillment of the indicated conditions within the specified period, BCI Global will remove the suspension and notify the client accordingly. Otherwise, the certification shall be cancelled and the Certificates of Certification may be withdrawn.

  10. WITHDRAWAL
    In the following cases BCI Global may withdraw a certification, request the client to return the Certificates of Registration, and cancel any agreement for the use of the BCI Global Certification Mark:

    1. Failure to resolve the issues that have resulted in the suspension in a time established
    2. The suspension exceeds six months.
    3. at the formal request of the Organization;
    4. if the registered Organization fails to meet financial obligations to BCI Global ;
    5. other reasons specifically provided for under the system requirements or formally agreed upon, between BCI Global and the Organization; and:

    Th client will be notified by a formal registered letter.
    An Organization may dispute a decision of BCI Global not to award or to withdraw certification; see refer to appeal section of this website.

Our certification process consists of the following main steps:

  1. Contractual Agreement:
    After processing your application for certification, we prepare a contract which covers certification terms and conditions. After signing the contract, we will provide procedures and guidelines for certification
  2. Audit Planning:
    At this step; an audit team is assigned to your company. An audit team leader will contact you for collecting required information for audit planning purposes. Once information is complete and reviewed, lead auditor will prepare and submit stage 1 audit schedule.
  3. Stage 1 audit (On site Readiness Review):
    This is the first stage of certification process. BCI verifies the readiness of your organization’s management system to decide whether to continue with registration (Stage 2) audit. During this stage the lead auditor collects required information such as management system documentation, locations and site-specific conditions, scope of audit and other necessary information. Upon satisfactory completion of stage 1 audit, lead auditor prepares a detailed audit schedule for stage 2 certification audit.
  4. Stage 2 audit (Certification Audit):
    This is an onsite audit to evaluate conformity to the requirements and effectiveness of your organization’s management system. During the audit required information will be collected for conformity assessment purposes. This audit activity is a combination of interviewing personnel, reviewing documented information and observing operations. Upon satisfactory completion of this stage, audit team will put together an audit package which includes stage 1, stage 2, as well as supporting audit records. The audit package will then be submitted to certification committee for review and final disposition.
  5. Certification Decision Process:
    Upon receiving an audit package, BCI’s Registration Committee will be held to review audit information and make final certification decision. If audit requirements deemed satisfactory and are met, certification will be proceeding and a certificate will be issued. Certificates are valid for three years from the date of certification decision pending on successful surveillance audit.
  6. Certificate issuance:
    BCI Global notifies the organization in writing and submit the certificate.

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